Privacy Policy

IOGAI – Refrigeration & Appliance Repair Service (“us”, “we”, or “our”) operates the IOGAI – Refrigeration & Appliance Repair Service website https://iogai.com/ (the “Website”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Website. We will not use or share your information with anyone except as described in this Privacy Policy.

At IOGAI – Refrigeration & Appliance Repair Service, we respect your privacy and are committed to protecting your personal data. By using the Website, you consent to the data practices described in this Privacy Policy.

Information Collection:
We collect personal information such as name, contact details, and service requests when you interact with our website or use our services. This information is used solely for providing and improving our services, processing your requests, and communicating with you.

Use of Information:
The information we collect is used to tailor our services to your needs, ensure efficient communication, and enhance the user experience on our website. We may also use your data for internal analytics to improve our offerings.

Data Security:
We prioritize the security of your data and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Sharing Information:
We do not sell or rent your personal information to third parties. We may share your data with trusted partners solely for the purpose of fulfilling services you have requested, such as third-party contractors for Service Repair. All partners are bound by confidentiality agreements.

SMS Communication Policy
By using our services and the Website, you consent to receive SMS communications from us. Information obtained as part of the SMS consent process will not be shared with third parties. If you have consented to receive text messages from IOGAI – Refrigeration & Appliance Repair Service, you may receive text messages related to recurring services, that include but are not limited to messages regarding service they need, confirm appointment information, answering customers question etc.

Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms of Service.

Your Rights:
You have the right to access, correct, or delete your personal information. If you have any questions about your data or would like to make a request, please contact us using the details provided below.

Cookies and Tracking:
Our website may use cookies to enhance your browsing experience and gather information on website traffic. You can choose to disable cookies through your browser settings, although this may affect the functionality of our website.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.

Contact Us
If you have any questions about this Privacy Policy or our use of your personal information, please contact us via email: support@iogai.com.

 

Last updated: October 2025